Legal

Terms of Membership

The rules for the free Blueprint, the three memberships, the free trial, renewals, cancelling, pausing and coach chat.

Last updated October 28, 2026

1. Who we are and what these terms cover

These Terms of Membership ("Terms") are an agreement between you and Aureum Consulting LLC, a Texas limited liability company doing business as Aureum Coaching ("Aureum," "we," "us"). They cover this website, the Aureum app at app.aureumcoaching.com, the free Blueprint and the paid memberships (together, the "Service"). By creating an account, starting a trial or using the Service, you agree to these Terms, our Privacy Policy, our Cookie Notice and our Health and Fitness Disclaimer.

If you signed a separate written program agreement with Aureum for a one-on-one coaching program before October 28, 2026, that agreement still governs that program.

2. You must be 18 or older

You must be at least 18 years old to create an account, start a trial or buy a membership. By using the Service, you confirm that you are 18 or older. The Service is not meant for children, and we do not knowingly collect information from anyone under 18.

3. What the Service is

Aureum gives you a training and nutrition plan built from your answers (your goals, schedule, sleep, food preferences, training history and health screening), and it adjusts the plan as you log your workouts, food and check-ins. The plan is made by our Smart plan engine using rules written by Orlando Orozco, and depending on your membership, a coach can also review it and message with you.

The Service is coaching and education only. It is not medical care, therapy, dietetic or nutrition therapy, or any licensed professional service. Please read the Health and Fitness Disclaimer.

Your answers to the health screening may mean the app asks you to get your doctor's OK first, or that it can't build a plan for you (for example, during pregnancy or breastfeeding, or with a past or current eating disorder). That is for your safety.

4. The free Blueprint

The Blueprint is a free starting plan. It needs no card, has no time limit to read, and never turns into a paid membership unless you choose a plan and start a trial yourself.

5. Memberships and prices

There are three memberships. Each can be paid monthly or yearly:

Prices are in U.S. dollars. Sales tax is added where it applies and is shown before you pay. The features of each membership are listed on the plans section of this website and in the app.

6. The 7-day free trial

• Each membership starts with a 7-day free trial. One free trial per person.
• A card (or other payment method accepted at checkout) is required to start the trial. You are not charged during the trial.
• Unless you cancel before the trial ends, your payment method is charged the monthly or yearly price you picked when the trial ends (7 days after you start), and your membership then renews automatically as described in section 7.
• The checkout page and the Membership screen show the date your trial ends and the amount that will be charged.
• If you cancel during the trial, you are not charged, and you can keep using the trial until it ends.

7. Automatic renewal

• Monthly memberships renew automatically every month, and yearly memberships renew automatically every year, on the same date your first paid period started, until you cancel.
• Each renewal is charged to the payment method on file, at the price in effect for your plan (see section 10 for price changes).
• After you start, you get an email confirming your plan, price, trial end date and how to cancel. For yearly memberships, we email you a reminder before each yearly renewal with the date, the amount and how to cancel.
• Stripe sends you a receipt by email for each charge.

8. How to cancel

• In the app: open Membership and tap Cancel membership. This opens our secure billing page (run by Stripe), where you confirm. No phone call, chat or extra steps are needed.
• By email: write to orozco.orlando096@gmail.com from the email on your account and say you want to cancel. We confirm by email.
• Cancellation stops all future charges. You keep access until the end of the period you already paid for (or until the end of your trial), and then your membership ends.
• After your membership ends, you can still sign in and read your history, but new plans, weekly updates and coach messages stop. You can rejoin anytime at the current price (no new free trial).

9. Refunds

We do not give refunds or credits for partial periods. If you cancel partway through a month or a year, you are not refunded for the part you don't use, and that includes yearly memberships. Cancelling stops the next renewal; it does not refund the current one.

We do refund charges made in error (for example, a duplicate charge), and we refund where the law requires it. The only time we refund unused time is when we end your membership for a reason that isn't your fault (see section 14): then we refund the unused part of your current paid period.

10. Price changes

We may change membership prices. If the price of your plan goes up, we will email you at least 30 days before the new price applies to you. The new price starts at your next renewal after that notice. If you don't want to pay the new price, cancel before that renewal. A price change never affects a period you have already paid for.

11. Changing plans

You can switch between memberships, or between monthly and yearly, from the billing page. Before you confirm, the billing page shows the new price, any amount due now and when the change takes effect.

12. Pausing your membership

• Pausing is available on monthly memberships only. Yearly memberships can't be paused.
• After your trial ends, you can pause an active monthly membership for 7, 14 or 30 days from the Membership screen.
• You can start one pause every 90 days, counted from the first day of your last pause. The Membership screen shows the date you can pause again.
• A pause can last 30 days in a row at most, including any time you add to it. Pausing is not available during the free trial (you can cancel for free instead).
• Billing pauses too. A renewal charge that falls during the pause is skipped.
• While paused, you can still read your history, but new plans, weekly updates and coach messages stop.
• Your membership and billing resume automatically the day after the pause ends. You can also tap Resume now at any time.

13. Coach chat

• Apex: unlimited messages with your coach. Our goal is to reply within 24 hours.
• Adaptive Pro: one check-in message per week (Monday to Sunday, Central Time). Our goal is to reply within 48 hours. Your next message opens the following Monday.
• Foundation: coach chat is not included.
• Reply times are goals, not guarantees. Replies can take longer on holidays or during outages.
• Coach chat is included during the trial for Adaptive Pro and Apex. It is not available while your membership is paused or after it ends.
• Your coach is Orlando Orozco or a coach on his team. Coaches are not doctors and cannot give medical advice. Coach chat is not for emergencies. In an emergency, call 911.
• Please be respectful. We may limit chat for abuse, harassment or spam.

14. Payments and failed payments

Payments are processed by Stripe, Inc. We never see or store your full card number. You agree to keep your payment details current. If a payment fails, Stripe will try again over the following days and we may limit access until it is paid. If it still cannot be collected, your membership may end.

We may suspend or end your account if you break these Terms, misuse the Service, harass our coaches, or if continuing would be unsafe for you based on your health screening. If we end it for a reason that isn't your fault, we refund the unused part of your current paid period.

15. Your responsibilities

• Give accurate information, including in the health screening, and update it if your health changes.
• Talk to your doctor before starting, and follow the Health and Fitness Disclaimer.
• Keep your sign-in private. One account per person.
• Don't copy, resell, share or reverse-engineer the app, the plans or the content.

16. Our content

The app, the plans, workouts, recipes, text, images and the Aureum name and marks belong to Aureum Consulting LLC or its licensors. We give you a personal, non-transferable right to use them for your own training while your account is active. Your logs, photos and messages stay yours; see the Privacy Policy for how we use them.

17. Results and accuracy

Results vary by person and depend on many things, including your health, consistency, sleep and genetics. We do not promise any specific result. Calorie, macro and food estimates (including barcode lookups and quick estimates) are approximate and can be wrong. Orlando's own before-and-after photo on this website shows his personal result, not a promise of yours.

18. Assumption of risk and limits on liability

Exercise and changes to how you eat carry risks, including injury. You choose whether and how to follow the plan, and you take on those risks, as described in the Health and Fitness Disclaimer.

The Service is provided "as is" and "as available." To the fullest extent the law allows, Aureum is not liable for indirect, incidental, special or consequential damages, and our total liability for any claim about the Service is limited to the amount you paid us in the 12 months before the claim. Nothing in these Terms limits any right you have that cannot be limited by law, including under the Texas Deceptive Trade Practices Act, or liability that the law does not allow us to limit.

19. Texas law and disputes

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-laws rules. Before filing a claim, please contact us so we can try to fix the problem informally within 30 days. Any dispute will be handled in the state or federal courts located in Hidalgo County, Texas, unless the law gives you the right to bring it somewhere else.

20. Changes to these Terms

We may update these Terms. The "Last updated" date shows the latest version. If we make a material change that affects members (for example, to billing, renewals or cancelling), we will email you before it applies. Changes to prices follow section 10.

21. Contact

Aureum Consulting LLC (doing business as Aureum Coaching)
McAllen, Texas, United States
Email: orozco.orlando096@gmail.com